Frequently Asked Questions
Common questions about products, OEM programs, compatibility, samples and export orders.
What products can be supplied as a complete system?
CADIA can support coordinated wall hung toilet programs that combine ceramic toilets, compatible concealed cisterns, seat covers and installation accessories. Final model matching should be confirmed against the selected project specification.
What does Eco Wall Hung Toilets mean on this website?
The Eco Wall Hung Toilets category is positioned for economical and cost-focused model selection. Any technical performance wording should only be used after model-specific data is confirmed.
Can CADIA provide private-label logo and packaging?
Private-label presentation can be discussed for suitable orders, including logo placement, carton artwork and model documentation. Requirements are reviewed by model, quantity and packaging format before confirmation.
How do you confirm toilet and cistern compatibility?
Compatibility is checked through key installation dimensions, bolt spacing, inlet and outlet positions, seat-cover fit and the intended concealed cistern or frame. Buyers can share drawings or target models for a matching review.
Can different models be combined in one shipment?
Mixed-model orders can be planned when production schedule, carton requirements and container loading allow it. The model list and quantities should be confirmed before quotation and sampling.
What technical documents are available?
Available documents can include product photos, specifications, dimensions, packing information and installation references for selected models. Project-specific documents can be prepared around the final order scope.
How should buyers request samples?
Share the target market, model interest, quantity plan and any branding or packaging requirements. CADIA can then recommend sample combinations for checking ceramic quality, seat fit and system compatibility.